Product: Cantilever crane
On November 14, 2020, we received an inquiry from a Saudi customer about the price of the cantilever crane. After receiving the customer’s inquiry, our business personnel responded quickly and quoted the price to the customer according to the customer’s needs.
Cantilever crane is composed of column and cantilever, which is generally used with chain hoist. The utility model can lift heavy objects within the radius of the cantilever, which is simple in operation and convenient in use. The customer asked us to increase the operation mode for more convenient use. We used patient control and remote control according to customers’ requirements, and upgraded Schneider’s electrical components for customers.
The customer originally asked us about the price of the three ton cantilever crane. Through more contacts, the customers trusted our products and services very much, increased the model customers quoted, and asked us to quote the price of a ton of cranes, and said they would buy together.
The customer purchased four 3t cantilever cranes and four 31t cantilever cranes in large quantities, so the customer attached great importance to the price of cranes. After learning that the customer purchased eight cranes, we took the initiative to reduce the price of cranes for the customer, and then updated the quotation for the customer. The customer was very satisfied with the original price and was very happy to know that we had taken the initiative to reduce the price and expressed their thanks. After getting the guarantee that the price will be reduced and the quality will not be reduced, we immediately decided to purchase cranes from us.
This customer attaches great importance to production time and delivery time, and we show our production capacity and delivery capacity to the customer. The customer was very satisfied and paid. Now all cranes are in production.